Effective Date: August 26, 2025
1. Introduction
Chandler Youth Theatre (“we,” “us,” or “our”), a 501(c)(3) nonprofit organization, values the privacy of children, participants, their families, and website visitors. This Privacy Policy explains how we collect, use, and safeguard the personal information collected through our website https://chandleryouththeatre.org/ (“Website”).
2. Information We Collect
- Personal Information
- Voluntarily Provided: Names, email addresses, phone numbers, mailing addresses, parent/guardian contact details, age or date of birth (when needed for participation or age-appropriate compliance), payment data when registering for shows, classes, or making donations.
- Automatically Collected: IP address, browser type, device type, pages visited, forms used—via cookies, analytics, and server logs to help improve user experience.
3. Children’s Privacy
We do not knowingly recruit or collect personal data directly from children under 13 without verifiable parental consent, in compliance with COPPA. If we learn we’ve inadvertently gathered such data, we will promptly delete it, unless legally required otherwise.
4. How We Use Information
- To process registrations, ticket purchases, donations, and communications.
- To share program updates, event schedules, confirmations, newsletters, or relevant information (only with prior consent).
- To deliver customer support and respond to inquiries.
- To maintain compliance with legal obligations and nonprofit record-keeping.
- To analyze usage patterns and enhance services via analytics (aggregated, non-personally identifiable data).
5. Cookies & Similar Technologies
Our Website uses cookies and tracking tools for essential functionality (e.g., user sessions) and to analyze website usage. Users may disable such technologies via browser settings, though this may affect functionality.
6. How We Share Information
- Third-Party Service Providers: For ticketing (e.g., Humanitix), forms, payment processing (e.g., PayPal), mailing lists—only the data necessary for processing.
- Legal Authorities: If required by law—for example, to comply with a subpoena or court order.
- Affiliates & Partners: With appropriate consent, to offer services or promotions relevant to Chandler Youth Theatre’s programming.
- Aggregation: We may provide anonymized, aggregated data to donors, grantors, or internally, without revealing personal identities.
7. Data Security
We implement standard security protocols like SSL encryption, secure servers, and internal policies to protect personal data. However, no system is 100% secure—we cannot guarantee absolute security.
8. Data Retention
Personal data is retained only as long as necessary to serve operational needs, legal compliance, or organizational requirements (such as alumni records). After such period, data is securely deleted or anonymized.
9. External Links
Our Website may link to third-party sites (e.g., Humanitix, forms.gle, PayPal). We are not responsible for their privacy practices and encourage you to review their policies separately.
10. Your Rights & Choices
- Access or Update Your Information by contacting us directly.
- Withdraw Consent for emails or marketing communications at any time.
- Request Deletion of your personal data, subject to legal and operational limitations.
11. Children’s Rights Under COPPA
Parents may review their child’s personal information, request changes, or ask for deletion. Contact us at the details below to exercise those rights.
12. Changes to This Policy
We may update this policy. Changes will be reflected here along with a new “Effective Date.” Continued use of the Website indicates acceptance of the revised policy.
13. Contact Us
Chandler Youth Theatre
1100 N. Alma School Rd., Suite #1, Chandler, AZ 85224
Phone: (480) 466-0393